The Utility Billing Department is in charge of preparing the utility bills for all City utilities(Electric, Gas, Sewer and Waste), receiving payments and keeping accurate records of utility customer service accounts.

This department performs the duties of customer service representatives for the City of Marshall utility customers. Payment drop boxes for Mediacom Cable TV, Ingrum’s Waste Disposal, and R&K Disposal are located in the lobby of City hall for your convenience.

New Customers

Utility Deposits

Utility Deposit Application

Utility Service Connection Procedures

Utility Bill Payment Information

Payment Options

Explanation of the Utility Bill

Budget Billing

Disconnection of Service

Reconnection of Service

Financial Assitance

Critical Needs Customers

Utility Rates

Electric Rates

Gas Rates

Sewer Rates

Water Rates